Frequently Asked Questions

Our oils are from artisan producers from all over the world! We swap back and forth between northern and Southern Hemisphere so we always have the freshest crush! We carry mild to robust olive oils from South America, Europe, Australia and California. We also have fused and infused oils which are done here in the U.S.

Our olive oils are best consumed as close to the crush date as possible. We recommend using them within 1 year of purchase as they will lose their fresh flavor and polyphenols (which are the antioxidants) over time as they age. Younger is always better!

Ideally, a cool and dark place like a cabinet is best. Do not keep your oils too close to a heat source, like a window or in your refrigerator. To protect your oil from light and heat, a dark bottle is best!

Since we swap back and forth between northern and southern hemisphere there are limited amounts of a particular oil. Like wine, each vintage is different and we will carry a variety of different varieties at any particular time. If you had a favorite our staff can make a recommendation based on one of your favorites!

Most definitely! The fresher the extra virgin olive oil the higher the smoke point will be. You can sauté, grill, bake and fry, but be careful not to smoke the oil as you will lose all the healthy components. Check out of our recipes and videos here on our website for lots of options to use our oils and vinegars.

It's infinite! It's already turned to vinegar!

Yes! But bottle refills are only available in-store. We recommend you run your bottle through the dishwasher and let it completely air dry. We can use your seal or provide you with a new cork and we will reseal your bottle. You may choose whatever oil or vinegar you like for a refill, it does not have to be the same as the original purchase.

Yes!

Yes! Our butter infused olive oil is dairy free and an amazing substitute to butter in baking.  1 teaspoon of butter = 3/4 teaspoon of olive oil.

We will typically ship your order out within 2 days unless we are waiting on a back ordered product. If this is the case, we will notify you. Once it has shipped you should receive your package within 2-5 business days.

You must spend $100.00 or more before any tax or discounts. Once you have reached this level the system will automatically apply your Free shipping. This is per recipient or address destination in order to get free shipping to that destination.

No, we are sorry. Each order can only be sent to a single address. You will not be able to receive free shipping to multiple addresses on the same order. You will need to place individual orders for each address.

Unfortunately, sometimes breakage will occur during shipment. If this happens please contact us as soon as possible. Email info@outerbanksolive.com with pictures and description of the damage.

We are sorry, our system is not able to accept a gift certificate as payment. If you would like to use your gift certificate we need to manually place the order over the phone. Please give us a call at 252-449-8229 to place your order.

When you sign up for our email list you will receive exclusive free shipping promotions, coupons, and many other discounts on our website. Also, please note that only ONE discount code can be applied per order. Discount codes cannot be combined.

When purchasing individual oils or vinegars of any size, you'll be given an option for a repeat subscription every 30 or 60 days. You'll create an account where your can control your subscription orders & delivery options.

You will receive an automatic notice 3 days before you are charged for your subscription. Charges will be made on the next shipping date at 30 or 60 days.

Subscriptions will be shipped on the 30 or 60 day mark, and delivered within a few business days. Regular shipping fees still apply, orders over $100 are free, orders under $100 are charged a $10 shipping fee.